HOSTING's primary objective is to value and support our subscribers wherever, whenever and however possible. Our management and staff will provide the highest level of attention and dedication to all of our subscribers.

In pursuit of our primary objective, HOSTING agrees to deliver the agreed upon services, as declared in the “New Account” confirmation, to our customers at the time of purchase, subject to the following Terms of Service (hereafter referred to as TOS).

In addition, the use of HOSTING's service(s) by a subscriber constitutes an unconditional acceptance of and agreement to HOSTING's TOS. HOSTING reserves the right to change or modify the TOS at any time without notice.

HOSTING proudly offers its subscribers a “10-Day Money Back Guarantee.” This guarantee allows subscriber to purchase HOSTING’s services with full confidence and zero-risk, provided the customer must state clearly the reasons for discontinuation. Terminated accounts are not eligible for this guarantee if the termination occurred due to a violation of this TOS.

This guarantee can be requested at anytime within the 10 days of the commencement of service. If the 10-Day service of the subscription has been exceeded, subscriber is not eligible for this guarantee. A request for this guarantee must be submitted via HOSTING’s “Contact Us” form.

If requesting a refund, we ask that subscriber briefly explains the reasons for doing so, as well as any suggestions on how HOSTING could improve service. And if for the reasons of refund request are not clearly due to fault from our side, the customer will not get awarded the refund sum.

HOSTING utilizes an industry standard third party Registrar for domain name registration services. Once an order is placed for a new domain name through HOSTING, we register the domain for the customer through the Registrar. Domains registered in this manner are not eligible for a refund and the cost for such domains will be subtracted from any service refund from HOSTING.

New domains may be cancelled and receive a full refund only within the first 24 hours after placing an order. This grace period only applies to new domain name registrations and is not applicable for domain renewals.

If you cancel your HOSTING service, you will retain ownership of your domain name for as long as you continue to renew the domain. You may renew the domain through HOSTING or through the Registrar.

HOSTING guarantees that your website will be up and running at least 99.9% of the time during any 12-month period. This guarantee includes network uptime, server uptime, web server and service uptime. It does not cover any areas where HOSTING has no direct influence, such as backbone provider failures, fibre-optic main line cuts, DNS or Registrar issues with subscriber’s domain name, routing issues between subscriber location and HOSTING data center. The uptime guarantee is also not applicable if the service interruption was caused by external issues such as Acts of God, Wars or any other natural or unnatural events that HOSTING cannot directly influence.

To request a service credit due to an uptime concern, please submit a request for this guarantee via HOSTING’s “Contact Us” form or "Support Center"
If requesting a “service credit” we ask that subscriber briefly explains the reasons for doing so.

Subscribers of HOSTING’s services are prohibited from storing or posting adult content, or links to adult content, through the subscribed service. All material of pornographic nature is considered adult content. Online image galleries whose primary purpose is the public display of fine art or artistic mediums are not considered to be adult content.

HOSTING offers high-limit or unlimited amounts of disk space and/or other resources, such as bandwidth transfer, email or FTP accounts. The intention of HOSTING is to provide ample resources for customer convenience, so that customers needn't to worry about exceeding limits.

It is acknowledged by users of HOSTING services that these resource allotments are optimized and dedicated towards serving web documents and self-need email / FTP services and is not to be used as offsite storage area for electronic files, or as a provisioning service for third party email or FTP hosts. All downloadable files or files stored on the server must be available for download via a HTML document stored on the Internet in a publicly or privately accessible area, and must be directly related to the general nature of the website index. Illegal content such as pirated software, music or other media are strictly prohibited and are not allowed on HOSTING servers.

It is also acknowledged by users of HOSTING services that these resources are limited by physical restraints of technology as well as by reasonable limits of a shared resource environment. Users must realize that server technology limits the amount of available resources for use, including but not limited to disk drive space, CPU processing power, memory and access speed. HOSTING takes measures to utilize the latest and most economically feasible mass server market technology available to provide services. It is furthermore acknowledged by users of HOSTING services that all provided services are of a shared-server nature, and other users are sharing the provided space. Customer accounts are placed on a server with up to hundreds of other users. HOSTING, along with many other hosting providers use this business model in order to offer web hosting services en masse at inexpensive and affordable rates.

It is acknowledged that any single account is entitled to utilize the server resources, within reason, up to what is allotted or by what is physically available. If resources become scarce, HOSTING reserves the right to limit users of the affected machine to a lower limit to preserve the effectiveness of the service for all users. If a particular user is in extreme excess of what the average users of the machine have in use (actually used) of their resource allotments, that customer may be asked to remove content, cut resource usage, or relocate to a dedicated service provider. This policy only applies to web sites that are considered to be abusive in service, disk space or resource consumption and where it is evident that the "fair-use" of resources among customers has been breached, particularly in regards to disk space, bandwidth or CPU processing power utilization. Additionally, web sites that are found to contain either/or no html documents, a large number of unlinked files are subject to warning, suspension or cancellation at the sole discretion of HOSTING.

If a "Fair-Use" breach occurs, which's determination is solely up to HOSTING, subscriber may have to remove files from or reduce access to subscriber's account to an extent as determined by HOSTING, in order to restore full serviceability to other subscribers affected by the breach. In any case, the subscriber will be notified of any actions that HOSTING may have to take.

HOSTING takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM through our network and services. Customers of HOSTING may not use, or permit others to use, our network to partake in UCE distribution. Customers of HOSTINGmay not host or permit hosting of sites or information that is advertised by UCE from other networks.

Upon notification of an alleged violation of our SPAM policy, HOSTING will initiate an immediate investigation. During the investigation, HOSTING may restrict customer access to the network to prevent further violations. Subscriber will thereafter be advised of the situation. If a subscriber is found to be in violation of this TOS, HOSTING may, at its sole discretion, unilaterally restrict, suspend or terminate the violating customer's account. Further, HOSTING reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. HOSTING will notify law enforcement officials if the violation is believed to be a criminal offense.

HOSTING strictly prohibits the use of certain scripts such as IRC, Proxy, SSH, Telnet, or any other script which may overwhelm server resources due to the inherent nature of the script itself or by defect in the coding of the script. If a user script is found to be in violation of this clause, or is found to be overwhelming system resources, the user may be requested to remove the script, or in cases of system resource abuse, it may be removed without prior warning and/or the user account may be suspended for further review.

Establishment of this service is dependent upon receipt of payment of stated charges by HOSTING. Subsequent payments are due on the anniversary date of the month for that month's service or whichever is the selected billing cycle.

HOSTING may temporarily deny or terminate service upon the failure of the subscriber to pay the charges when due. Such termination or denial will not relieve the subscriber of responsibility for the payment of all accrued charges and any collection fees.

A subscriber may cancel his account at any time online via his account control panel’s “Billing Options.” If requesting a cancellation, we ask that subscriber briefly explains the reasons for doing so, as well as any suggestions on how HOSTING could improve service. The cancellation will take effect immediately and the subscriber’s account will remain active until the end of the subscription. Account resumption is possible with one click from the same menu, in case you should redecide.

Subscriber acknowledges that the service provided is of such a nature that the service can be interrupted for many reasons other than the negligence of HOSTING and that damages resulting from any interruption of service are impossible to ascertain. Therefore, subscriber agrees that HOSTING shall not be liable for any damages arising from such causes beyond the direct and exclusive control of HOSTING. Subscriber further acknowledges that the HOSTING’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall HOSTING be liable for any special or consequential damages, loss or injury.

In cases of new hosting accounts or additions / modifications to hosted domain names or any other cases which involve the change of nameservers of a domain from other DNS servers to HOSTING's DNS servers, there may occasionally be a delay of several days, weeks or longer depending on the accessibility of control options at the respective registrar of the domain name registration. It is possible that if the registrar (or the entity having control over the domain registration) is not cooperative, the domain nameservers can not be changed at all. Due to the unpredictable nature of the nameserver change process, no guarantees are made regarding the amount of time a specific change may take. On customer request, nameserver change of domain names is done by HOSTING on behalf of the account holder. In such cases, a successful change of nameservers cannot be guaranteed in any way or fashion as it solely depends on the accessability or cooperation by the domain name registration’s registrar.

Use of HOSTING services requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of subscriber's website.

The subscriber is responsible for programming and for uploading the website to our servers. Website development, consulting, programming and debugging are beyond the free hosting support services.

The subscriber agrees that he or she has the necessary knowledge to create and maintain their website and agrees that it is not the responsibility of HOSTING to provide this knowledge or service.

HOSTING provides technical support for services only to its subscribers. We limit our technical support to our area of expertise. The following is our guideline when providing support:

HOSTING provides support related to your service plan’s features’ physical functioning. HOSTING does not provide technical support for the subscriber’s customers.

The only way to request technical support is to utilize the technical support helpdesk options located within the HOSTING control panel, or by calling our 24/7 Toll-Free Phone Support, or by using our 24/7 LiveChat feature.

We encourage you to check there first. Lastly, the "Quick Help" option in the control panel you are using may have the answer to your question. Please investigate these resources before contacting tech support.

If HOSTING assigns a subscriber an IP address for use with the subscription, the right to use that IP address shall belong only to HOSTINGand the subscriber shall have no right to use that IP address except as permitted by HOSTING. HOSTING shall maintain and control ownership of all IP numbers and addresses that may be assigned to subscribers by HOSTING. HOSTING reserves the right to change or remove all such IP numbers and addresses in its sole and absolute discretion, at any time.

Subscriber agrees that bandwidth and disk usage shall not exceed the maximum number of megabytes per month for the service plan subscribed by the customer (“Agreed Usage”). HOSTING will monitor subscriber’s bandwidth and disk usage. HOSTING shall have the right to take corrective action if subscriber’s bandwidth or disk usage exceeds the Agreed Usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all services, or termination of this Agreement, which actions may be taken is in HOSTING's sole and absolute discretion, at any time deemed necessary by HOSTING. If HOSTING takes any corrective action under this section, subscriber shall be entitled to a pro-rated refund of any fees paid in advance prior to such action. In any cause, subscriber will be warned of approaching or exceeded resource limits via email by HOSTING’s automated notification system.

Subscribers or any network users are prohibited from violating or attempting to violate the security of HOSTING’s network or any and all components there in. Violations of system or network security may result in civil or criminal liability. HOSTING will investigate occurrences which may involve such violations and may involve and cooperate with law enforcement authorities in prosecuting subscribers who are involved in such violations. These violations include, but are not limited to:

1. Accessing data not intended for such subscriber or logging into a server or account, which such subscriber is not authorized to access.
2. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
3. Attempting to interfere with service to any subscriber, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing."
4. Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
5. Taking any action in order to obtain services to which subscriber is not entitled.

Subscribers or any network users are prohibited from violating or attempting to violate the security of HOSTING’s network or any and all components there in. Violations of system or network security may result in civil or criminal liability. HOSTING will investigate occurrences which may involve such violations and may involve and cooperate with law enforcement authorities in prosecuting subscribers who are involved in such violations. These violations include, but are not limited to:

1. First violation: Any Subscriber, which HOSTING determines to have violated any element of this TOS shall receive an email warning them of the violation. Subscriber’s service is subject to a temporary suspension at HOSTING's discretion pending a subscriber's agreement in writing to refrain from any further violations.
2. Second violation: Subscribers, whom HOSTING determines to have committed a second violation of any element of this TOS shall be subject to immediate suspension or termination of service without further notice.

NOTE: HOSTING reserves the right to drop the section of IP space involved in SPAM or Denial-of-Service complaints if it is clear that the offending activity is causing great harm to parties on the Internet. In particular, if open relays are on your network or a customer's network or if denial of service attacks are originating from your network. In certain rare cases, we may have to do this before attempting to contacting the subscriber. HOSTING will contact the subscriber as soon as it is feasible.

HOSTING reserves the right to suspend network access to any subscriber if in the judgment of HOSTING, the subscriber‘s account is the source or target of a violation of any of the terms of the TOS, or for any other reason which HOSTING deems necessary.

If inappropriate activity is detected, all accounts of the subscriber in question will be deactivated until our investigation is complete. Prior notification to the subscriber is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The subscriber may not be credited for the time the subscriber’s machines were suspended if the subscriber is found to be at fault.

Subscriber must provide HOSTING real and current contact information at all times. E-mail address, telephone and fax contacts are used, and in that order of preference.

1. HOSTING takes no responsibility for any material placed on its network by others. HOSTING is not responsible for the content of any other websites linked to. Links to other sites are provided as Internet navigation tools only. HOSTING disclaims any responsibility for any inappropriate use and any liability to any person or party for any other person or party's violation of this policy.
2. HOSTING’s subscribers are not permitted to run IRC servers
3. Furthermore, HOSTINGreserves the right to, but is not obligated to, review the content posted via the service and to refuse or remove any such materials in its sole discretion, without notice at any time.

The TOS specifically prohibits the use of our service for illegal activities. Therefore, subscriber agrees that HOSTING may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agency that requests such information, provided they posses the proper court-approved warrant, without consent or notification to the subscriber.

Each party (the “Indemnifying Party”) hereby indemnifies the other party (the “Indemnified Party”), its officers, directors, employees and agents, and agrees to defend and hold them harmless from and against any and all liability, damage, loss or expense (including reasonable attorneys fees) arising from any claim, demand, action or proceeding based upon the alleged breach or untruthfulness of any of the Indemnifying Party’s representations or warranties, or incurred in the settlement or avoidance of any such claim, provided, however, that the Indemnified Party shall give prompt notice to the Indemnifying Party of the assertion of any such claims and provided further that Indemnifying Party shall have the right to select counsel and control the defense thereof, subject to right of the Indemnified Party to participate therein.

If any provision of this TOS shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of this TOS is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

This TOS is subject to the governing laws of the State of INDIA.

The subscriber is responsible for keeping a complete and current copy of their website files as a backup on a remote system (not solely on HOSTINGservers).

HOSTING is NOT RESPONSIBLE for any lost files, information or data.

HOSTING makes regular internal backups of internal system configurations and databases. These backups are NOT intended for keeping backups of subscriber websites.

Although HOSTING backups may include subscriber sites and information for disaster recovery purposes, these backups are not to be relied on by the subscriber. HOSTING does not guarantee to possess the most current copy of a subscriber's website in its own backups.

HOSTING reserves the right to supply content-enriched pages, including but not limited to search engines, advertisements, directory links, etc., for non-existent user pages that are served by HOSTING to requesting sources. These pages include error pages (i.e. 404 Not Found), new account place-holder pages, unused domains and suspended user sites.

All users of HOSTING services have the option of creating their own error pages and content pages. Unless created by the user, such pages will default to the HOSTING provided content.

Examples of what HOSTiNG considers non-acceptable content and/or links to such::Pirated softwareBulk Email /Spam related products Illegal Pornography/Nudity Adult Content of any type (Accepted on our special server) Warez/Adults/Cracked products forum/blog Hacking/cracking related websites Warez and/or copyrighted MP3s Illegal material or material that is against public policy Free Hosting of any kind Game sites Public Download Sites of any kind(computer applications,games,mobile apps) Proxy Sites Bulk File Storage and Streaming Audio/Video hosting User Forums containing links to material that violates our TOS Content or links to sites that are detrimental to public policy, health and welfare No rapishare related scripts (accepted on our special server) Resource Usage User may not: Use 21% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc. Abusing our staffs of any kind. Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD. Run any type of web spider or indexer on shared servers. Run any software that interfaces with an IRC network. Run any bit torrent application, tracker, or client. Please note that you may link to torrents off server, but may not host or store them. Participate in any file-sharing/peer-to-peer activities Run any gaming servers etc Run cron entries with intervals of less than 15 minutes Any abuse of our staff in any medium or format will result in the suspension or termination of your services as well as voiding any refund policies promised.